Accessibility Statement

Gardeners Covent Garden Accessibility Statement

Gardeners Covent Garden is committed to ensuring that our website and online information about the accessible Gardeners Covent Garden area can be used by as many people as possible. We want everyone, including disabled visitors, older people, and those using assistive technologies, to be able to access clear information about our gardening services and visiting the Covent Garden area.

Our Accessibility Commitment

We aim to conform to the Web Content Accessibility Guidelines version 2.1, at level AA. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of access needs and preferences, including visual, auditory, cognitive, and motor impairments.

Our ongoing work to improve accessibility includes both technical development and content design, so that information about gardens, outdoor spaces, and services in and around Covent Garden can be used by as many people as possible.

Using the Website with Assistive Technologies

This website is designed to work with common screen readers, including both desktop and mobile screen-reading software. We aim to use clear headings, meaningful text for buttons and controls, and descriptive labels so that screen-reader users can move around pages efficiently and understand the content.

Where images are used, we work to provide helpful alternative text so that visitors who cannot see the images can still understand the information, especially when we describe planting schemes, garden layouts, or accessibility features in the Covent Garden area.

Keyboard Navigation

The site is designed to be navigable using only a keyboard, without the need for a mouse. You should be able to move through interactive elements such as menus, forms, and buttons using the Tab, Shift plus Tab, Enter, and Arrow keys. We aim to maintain a clear focus indicator so you can always see which element is currently selected.

We regularly review important user journeys, such as finding information about accessible routes, contacting the team, or exploring services around Gardeners Covent Garden, to check that they can be completed using only the keyboard.

Text, Layout, and Readability

The content on this website is written in plain language wherever possible, with short sentences and clear headings so that information about gardens and services in Covent Garden is easy to understand. We avoid relying on colour alone to convey meaning, and we work to maintain sufficient colour contrast between text and background for users with low vision or colour vision deficiencies.

The layout is responsive so that pages can be viewed on a range of devices and screen sizes. Many browsers and devices allow you to increase text size or zoom the page, and our design aims to remain usable when text is resized.

Ongoing Improvements and Known Limitations

We recognise that accessibility is an ongoing process. While we strive to meet WCAG 2.1 AA standards, there may be areas of the site that do not yet fully meet these requirements, especially as new services or seasonal information about the Gardeners Covent Garden area are added.

We review the website regularly and prioritise fixes that remove barriers for users with disabilities. Feedback from visitors plays an important part in this process.

Contact for Accessibility Requests

If you experience any difficulty using this website, or if you need information about Gardeners Covent Garden in an alternative format such as large print, audio description, or a simplified version, you can contact us using the details provided on our contact page.

When you get in touch, it is helpful if you can tell us which page or service you were trying to use and what assistive technology or browser you are using. We will review your request and work with you to provide the information you need and to improve the accessibility of the site for future visitors.

Accessibility of the Gardeners Covent Garden Area

We also aim to provide clear information online about physical access in and around the Gardeners Covent Garden area, including step-free routes, planting areas that are easier to reach, and any relevant guidance for visitors with mobility, sensory, or cognitive access needs.

As information about the area changes over time, we will continue to update this accessibility statement and our site so that it reflects current accessibility features and services.